Billling and Financial Policy
To Our Valued Patients – At Texas Endoscopy, we are committed to providing the best possible care and would like to be transparent about our financial policy. Please see the information below - we would be happy to discuss your proposed treatment and answer any questions. Please contact our Business Services Office at (972) 908-3066
Financial Policy and Disclosure - If you have insurance we will file it for you for you as a courtesy provided we have correct insurance information. You must realize, however, that your insurance is a contract between you and your insurance company. Payment to us is your responsibility.
If at the end of thirty working days, your insurance hasn't remitted payment to us, payment from you will be due in full. Please keep in mind that not all services are covered benefits in all contracts. Some insurance arbitrarily select certain services they will not cover. Screening procedures recommended because of family history of colon or stomach cancer or personal history of polyps may not be covered if you have normal results, and you may be responsible for the entire bill for the services rendered.
Should financial problems affect timely payment of your account, we encourage you to contact us promptly for assistance in the management of your account.
Refunds are automatically issued to patients within 30 days of payment from your insurance company. We do not refund until payment is received from your insurance company and the final settlement is determined. We do not apply money back to credit cards as a form of refund.
If you do not have insurance, full payment for services is due at the time services are rendered. To assist you, we accept cash, checks and most credit cards.
PROVIDER BILLING INFORMATION:
Billing - You will receive 2-4 separate bills for different service components:
1. Facility Fee - This is a bill from Texas Endoscopy for the use of our facility, patient care, medications, and use of equipment. Texas Endoscopy: (972) 908-3088
2. Physician's Fee - Your doctor's office will bill you for his fee to perform your procedure. TDDC Office: 214-623-6230
3. Pathology Fee - If specimens are sent to the lab, you will receive a bill from the Laboratory and the Pathologist responsible for processing your specimen. TDDC Pathology Office: 214-623-6230
4. Anesthesiologist's Fee - If for any reason an anesthesiologist provides services to you, he or she will bill you for services rendered. TDDC Anesthesia: 844-565-6466
Assistance With Insurance - For information regarding the cost of your procedure, please contact our Business Services Office at (972) 908-3088.